Kleanafy LLC (“Kleanafy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website (www.kleanafy.com), request a quote, or use our cleaning services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, service address, and other details you provide when requesting a quote, scheduling service, or contacting us.
- Payment Information: Limited payment details collected securely through our payment processors (we do not store full credit card numbers).
- Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing activity.
- Cookies & Tracking Technologies: We use cookies and similar tools to enhance your experience, analyze site performance, and support marketing efforts.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing our cleaning services.
- Preparing accurate quotes and service estimates.
- Scheduling appointments and communicating with you.
- Processing payments securely.
- Improving our website, services, and customer experience.
- Sending promotional offers, updates, or newsletters (you may opt out at any time).
- Complying with legal obligations and enforcing our agreements.
3. Sharing of Information
We do not sell or rent your personal information. We may share information in limited circumstances:
- Service Providers: With trusted partners such as payment processors, scheduling software, or IT support providers who help us deliver our services.
- Legal Compliance: When required to do so by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Data Security
We take reasonable physical, technical, and administrative measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal information (subject to legal and contractual restrictions).
- Opt out of marketing communications at any time.
To exercise these rights, contact us at:
📞 (615) 375-6223 | ✉️ contact@kleanafy.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
Kleanafy LLC
📍 Nashville, TN
📞 (615) 375-6223
✉️ contact@kleanafy.com
Last Updated: 09/21/2025